The ServiceMaster Guarantee

1. We will answer your call anytime, day or night, at 1-800-479-3999.
2. We will perform your service or schedule an appointment promptly after receiving your call.
3. We will provide open communication on a daily basis.
4. We will perform all services in our contract, guaranteed.
5. We will show we care by our professional appearance and manner, and by the products and procedures we use.

In addition to our guarantee, this symbol identifies a Quality Service Contractor. It assures you that this service center has met or exceeded the five primary components of operational quality. These service centers promise to:

• Carefully select and screen new employees
• Document employee training programs
• Consistently measure performance
• Motivate employee performance
• Conform to ServiceMaster standards for quality